FAQ
Q1: Can I get a sample of my own design first, and then start the order?
A: No problem. The sample mock-up fee is needed.
Q2: Can I make customized items?
A: Sure, customized service is highly welcome.Just need you to send us your design artwork in PDF format, requirement of order quantity, and the parameters of the pouch including size, thickness, and capacity.
Q3: Do we need to pay the mold cost again when we reorder next time?
A: No, you just need to pay one time if the size and the artwork don't change. (1) Qty :+-10% wear and tear is acceptable. The total cost will be charged according to the final quantity. (2) Size:+-3mm, Weight: +-5g is allowed, because of unstable machine and raw material. (3) Price Valid time: 1 month since quoted. (4) As the item is customized and we can't sell it to others after the order is confirmed and the deposit paid, the order cannot be canceled and the deposit cannot be returned. If the quantity and design need to change after the order is confirmed, please contact us to remake the cost calculation. (5) If the transportation goods are delayed or seized due to uncontrollable factors such as customs inspections, holidays, or third-party factors, we will make our best to do support, but we will not be responsible due to third-party factors.
Remark
1. paper recyclable
2. good quality and reasonable price
3. mass production capacity and fast delivery time